Sentiment analysis of customer reviews on various online stores is an example of ____________.
Generated by claude-sonnet-4-6 · 2026-06-21 03:19 · grounding rag
Model Answer
(C) Natural Language Processing (NLP)
Sentiment analysis of customer reviews involves analysing textual data to detect positive, negative, or neutral opinions — which is an application of NLP.
Source: Chapter 6, Section 6.2 Applications of Natural Language Processing
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Explanation
- Examiners expect you to directly state the correct option with a one-line justification.
- Sentiment Analysis is explicitly listed as an NLP application in the textbook (Section 6.2), making (C) the only correct answer.
- Do not confuse it with Machine Learning (which is broader) or Speech Recognition (which deals with audio, not text reviews).