Social Science (087) — AI-generated practice question

COPRA's purpose is to protect consumers and ensure easy access to justice, especially for the poor. The provision allowing consumers to file and argue cases without a lawyer directly supports this by:

• Removing the financial barrier of hiring legal counsel, making redressal accessible to low-income consumers.
• Empowering ordinary consumers to represent themselves before District, State, or National Consumer Disputes Redressal Commissions.
• Ensuring that seeking justice is not restricted to those who can afford legal fees.

Thus, the consumer with the defective appliance can file a complaint and plead his own case, fulfilling COPRA's goal of providing easy and effective consumer redressal.

Source: Chapter 5 — Consumer Rights, "Where Should Consumers Go to Get Justice?"

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Examiners look for three things here: (1) stating the barrier removed (cost of lawyer), (2) linking it to COPRA's goal of accessible/easy redressal, and (3) a brief real example or implication. The passage explicitly says "the consumer can file a complaint…with or without the services of lawyers" and shows Prakash pleading his own case — reference that directly. Avoid writing a general essay on consumer rights; stay focused on the lawyer provision and its purpose.