Social Science (087) — AI-generated practice question

The case should be filed at the State Consumer Disputes Redressal Commission.

Under COPRA, the three-tier redressal system works as follows:

• District Commission: handles claims up to Rs 1 crore
• State Commission: handles claims between Rs 1 crore and Rs 10 crore
• National Commission: handles claims exceeding Rs 10 crore

Since the claimed damages are Rs 8 crore, which falls between Rs 1 crore and Rs 10 crore, the case must be filed at the State-level Consumer Disputes Redressal Commission.

Source: Chapter 5, Where Should Consumers Go to Get Justice?

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Examiners expect you to:

1. Name the correct forum (State Commission) — this earns the key mark.
2. State all three tiers with their monetary limits — this shows complete understanding and typically earns the remaining marks.
3. Justify clearly by placing Rs 8 crore within the Rs 1–10 crore bracket.

Remember the three limits: up to ₹1 cr → District; ₹1–10 cr → State; above ₹10 cr → National. These figures are frequently tested.