AI-generated practice question — model-generated for extra practice, not a previous-year CBSE board question.
Answer: B
Assertion (A) is false — a consumer can file a complaint on their own without a lawyer. Reason (R) is true, as COPRA allows consumers to file complaints with or without lawyers' services.
Source: Where Should Consumers Go to Get Justice?, Chapter 5
The textbook explicitly states: "The consumer can file a complaint before the appropriate consumer forum on his/her own with or without the services of lawyers." This makes A false and R true — the classic B pattern. Examiners expect you to identify that A overstates the requirement (uses "always" and "must"), making it incorrect, while R correctly reflects COPRA's provision.