AI-generated practice question — model-generated for extra practice, not a previous-year CBSE board question.
Answer: B — Buying through the internet
The COPRA was amended in 2019 to further strengthen consumers; buying through the internet was newly included within the scope of consumer protection.
Source: Taking the Consumer Movement Forward, Chapter 5
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The passage explicitly states: "The COPRA was amended in the year 2019... Buying through internet is now included." The other options are incorrect — COPRA already covered services, cases below Rs 10 crore are handled at district/state level, and lawyers are not mandatory. Examiners expect the student to recall this specific 2019 amendment detail.