What is the purpose of printing an expiry date and the manufacturer's address on a medicine packet? How does this information protect a consumer's rights?
Generated by claude-sonnet-4-6 · 2026-06-26 13:27 · grounding rag
Model Answer
The expiry date printed on a medicine packet tells consumers until when the medicine is safe and effective to use. The manufacturer's address helps consumers identify and contact the producer in case of a problem.
These details protect consumer rights in the following ways:
- Right to Information: Consumers know the product's safety period and origin before purchasing.
- Right to Redressal: If a defective medicine is sold within the expiry period, the consumer can demand replacement or compensation. The manufacturer cannot blame the shopkeeper and escape responsibility.
- Legal Action: If expired medicines are sold, severe legal action can be taken against the seller using the printed address as evidence.
Source: Chapter 5, Information about Goods and Services
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Explanation
- The question has two parts: purpose (1 mark) + protection of rights (2 marks) — address both.
- Examiners expect you to name specific consumer rights (Right to Information, Right to Redressal) from COPRA.
- The key textbook point: without expiry date, the manufacturer can shift blame to the shopkeeper — include this logic.
- Keep examples medicine-specific as the question demands; do not generalise to other products.