Explain the role of Information and Communication Technology (ICT) in facilitating globalisation. Give any two examples.
Generated by claude-sonnet-4-6 · 2026-06-26 13:25 · grounding rag
Model Answer
ICT has played a major role in spreading production of services across countries, making globalisation possible. Telecommunications, computers, and the Internet allow instant communication across the world at low costs, enabling MNCs to coordinate production globally.
Examples:
- A news magazine designed in Delhi for London readers — text is sent via Internet, designers receive instructions through telecommunications, and payment is made through e-banking.
- Call centres in India handle customer services for companies in developed countries using IT and telecommunication facilities.
Source: Chapter 4 — Factors that have Enabled Globalisation, Technology
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Explanation
- The question is 3 marks: one mark for explaining ICT's role, two marks for two valid examples.
- Always name the technologies: Internet, telecommunication, computers, e-banking — examiners look for specific terms.
- The magazine example is directly from the textbook; use it confidently. Call centres are another textbook-mentioned example.
- Avoid writing a long paragraph — two crisp examples with one clear explanation line is sufficient.